Retail Customer Service Associates will interact with customers in the retail store to provide and process information in response to orders, inquiries, concerns and requests about products and services.
About Rogue Fitness
Rogue Fitness is the leading manufacturer of strength and conditioning equipment, including barbells, power racks, sleds, and accessories
Founded in a garage in 2006, the company has grown to 800+ team members at its 600,000 sq. ft. headquarters near downtown Columbus, Ohio
Rogue is the official equipment supplier of the CrossFit Games, USA Weightlifting, the Arnold Strongman Classic, and the World’s Strongest Man competition
The company remains dedicated to serving the needs of serious athletes at every level, from the garage to the arena
Read more about The Rogue Way
Our Values
We work until it’s done
Everyone puts their boots on the same way
High Speed, Low Drag
Responsibilities
Greet and interact with customers directly
Assess customer needs and provide assistance and product information
Checkout and process sale orders, returns, and exchanges
Stock and organize inventory
Qualifications
High school diploma, general education degree or equivalent
Knowledge of customer service principles and practices
Knowledge of relevant computer applications
Communication skills – verbal and written
Attention to detail and accuracy
Benefits
Healthcare: Rogue offers competitive medical, dental and vision coverage options through Anthem Blue Cross Blue Shield for Rogue team members and their eligible family members, including domestic partners
Financial Protection: Life insurance, AD&D insurance, short-term disability, long-term disability and workers’ compensation are offered for eligible team members
Compensation: We like to reward Rogue team members for their hard work and commitment to our company. Rogue has a competitive pay structure that offers team members room to grow. We conduct annual compensation reviews to ensure Rogue team members are receiving compensation commensurate with their performance
Bonus & Retirement: Team members are eligible to earn a Performance Compensation Bonus each quarter. In addition, Rogue offers 401(k) with matching company contributions and Profit Sharing
Parental Leave: Parental Leave is available to new Mothers and Fathers to help assist team members welcome a new child to their family. Rogue offers up to 12 weeks of paid leave to parents to enjoy with their newest addition to the family. This is available to all team members with the length of leave determined by years of service, the team member’s role and whether they are the birth or non-birth parent
Vacations & Holidays: Everyone needs some time off from work to take care of personal business, enjoy a well-earned vacation, or just unwind from the demands of everyday life. At Rogue, we offer Paid Time Off benefits in addition to paid company holidays
Work Attire Program: Rogue Fitness recognizes the importance of helping all team members acquire the proper apparel and equipment to create a safe workplace. We provide Rogue apparel, uniforms, and personal protective equipment to all Rogue team members working in our facilities at no cost. Additional reimbursements are in place for work boots and prescription safety glasses
Rogue Team Member Perks: Merchandise Discounts, Employee Gym Membership, Exclusive Access to Special Events, Professional Development Programs and more
Rogue Fitness is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
